The trouble with sharing : interpersonal challenges in peer-to-peer exchange / Airi Lampinen.Material type: TextSeries: Synthesis lectures on human-centered informatics ; #51. | Synthesis digital library of engineering and computer sciencePublisher: San Rafael, California (1537 Fourth Street, 1537 Fourth Street, San Rafael, CA 94901 USA) : Morgan & Claypool Publishers, Description: 1 PDF (pages) : illustrations (some color)Content type: text Media type: electronic Carrier type: online resourceISBN: 9781636392080Other title: Interpersonal challenges in peer-to-peer exchangeSubject(s): Electronic commerce -- Social aspects | Gig economy | Business networks | Online social networks | Interpsonal relations | sharing economy | exchange platforms | peer-to-peer exchange | network hospitality | social exchangeGenre/Form: Electronic books.Additional physical formats: Print version:: No titleDDC classification: 658.8/72 LOC classification: HF5548.32 | .L368 2021Online resources: Abstract with links to full text | Abstract with links to resource Also available in print.
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Mode of access: World Wide Web.
System requirements: Adobe Acrobat Reader.
Part of: Synthesis digital library of engineering and computer science.
Includes bibliographical references (pages).
1. Introduction -- 1.1. The sharing economy -- 1.2. Interpersonal challenges in peer-to-peer exchange -- 1.3. Research site and methods -- 1.4. Why we can't have nice things without working for them -- 1.5. The structure of this book -- 1.6. Intended audience -- 1.7. What is old is new again
2. Situating the sharing economy -- 2.1. Social exchange and reciprocity -- 2.2. Hospitality and sociable encounters -- 2.3. Online marketplaces and exchange platforms -- 2.4. Online communities and community informatics
3. What do we talk about when we talk about the sharing economy? -- 4. Reciprocity and indebtedness -- 4.1. Negotiating reciprocity and dealing with fears of indebtedness -- 4.2. Blending and layering different forms of reciprocity -- 4.3. Conclusion
5. Closeness and intimacy -- 5.1. Negotiating boundaries of and within homes, online and offline -- 5.2. The role of money--or its absence--in sociability among hosts and guests -- 5.3. Asynchronous intimacy -- 5.4. Conclusion
6. Participation and inclusion -- 6.1. Who gets left out? Homophily and discriminatory outcomes -- 6.2. Motivation alone is not enough -- 6.3. Unwanted inclusion of reluctant peripheral participants -- 6.4. Conclusion
7. Future directions -- 7.1. Lessons learned regarding reciprocity and indebtedness -- 7.2. Lessons learned regarding closeness and intimacy -- 7.3. Lessons learned regarding participation and inclusion -- 7.4. Studying failure and revisiting criteria for success.
Abstract freely available; full-text restricted to subscribers or individual document purchasers.
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Peer-to-peer exchange is a type of sharing that involves the transfer of valued resources, such as goods and services, among members of a local community and/or between parties who have not met before the exchange encounter. It involves online systems that allow strangers to exchange in ways that were previously confined to the realm of kinship and friendship. Through the examples in this book, we encounter attempts to foster the sharing of goods and services in local communities and consider the intricacies of sharing homes temporarily with strangers (also referred to as hospitality exchange or network hospitality). Some of the exchange arrangements discussed involve money while others explicitly ban participants from using it. All rely on digital technologies, but the trickiest challenges have more to do with social interaction than technical features. This book explores what makes peer-to-peer exchange challenging, with an emphasis on reciprocity, closeness, and participation: How should we reciprocate? How might we manage interactions with those we encounter to attain some closeness but not too much? What keeps people from getting involved or draws them into exchange activities that they would rather avoid? This book adds to the growing body of research on exchange platforms and the sharing economy. It provides empirical examples and conceptual grounding for thinking about interpersonal challenges in peer-to-peer exchange and the efforts that are required for exchange arrangements to flourish. It offers inspiration for how we might think and design differently to better understand and support the efforts of those involved in peer-to-peer exchange. While the issues cannot be simply "solved" by technology, it matters which digital tools an exchange arrangement relies on, and even seemingly small design decisions can have a significant impact on what it is like to participate in exchange processes. The technologies that support exchange arrangements--often platforms of some sort--can be driven by differing sets of values and commitments. This book invites students and scholars in the Human-Computer Interaction community, and beyond, to envision and design alternative exchange arrangements and future economies.
Also available in print.
Title from PDF title page (viewed on August 4, 2021).