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Customer satisfaction in the service sector : a case study of the domestic airlines industry

by Sarkar, Robin.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2004Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.818 SAR-C.

E-business transformation and stakeholder flexibility : a study of manufacturing industry in India

by Dwivedi, Rajeev.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.5:681.3 DWI-E.

Relationship of employee performance management system with organizational culture and strategy - an exploratory study of select organizations in the indian banking sector/Jai Prakash Upadhyay

by Upadhyay, Jai Prakash.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 651.015.14 UPA-R.

Role of internal communication in enhancing organizational flexibility and performance : a study of manufacturing organizations/Luis Ceser Ceneviz

by Ceneviz, Luis Cesar.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 65.012.25 CEN-R.

Consumer acceptance of electronic banking products and services : a study of implementation experiences of commercial banks in India/Partha De Sarkar

by Sarkar, Partha De.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 336.71:681.3 SAR-C.

Study of select issues of reverse logistics in indian context/Ravi V.

by Ravi V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.8.01 RAV-S.

Investigation of ethical predispositions towards I.T. - related piracy and privacy intrusion using the intenstion based model: a study of software professionals in India/ Nivedita Debnath

by Debnath, Nivedita.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 656.086.2 DEB-I.

Financing decisions in the new era: a comparative study of public sector, private sector business houses and foreign controlled firms in India/ Ashish Kumar Rastogi

by Rastogi, Ashish Kumar.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.15(540) RAS-F.

Comparative analysis of the risk measurement models and impact of derivatives on risk, liquidity and price discovery: an empirical study in the context of Indian stock market/by Sandeep Srivastava

by Srivastava, Sandeep.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 336.76.5(540) SRI-C.

Studies in management of risk in supply chains of select SME clusters/ by Mohd Nishat Faisal

by Faisal, Mohd Nishat.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.8.011.1 FAI-S.

Collaborative new product idea management :a flexible model for innovation/ by B.K. Chakravarthy

by Chakravarthy, B.K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2003Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.5 CHA-C.

Users' acceptance of e-Government : study of Indian customs and central excise/ by Ganesh P. Sahu

by Sahu, Ganesh P.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 351:681.3 SAH-U.

Quality of service in cellular mobile communication : a select study/ by Anita Seth

by Seth, Anita.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2007Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.64:621.39 SET-Q.

Select study of IT-Enabled sourcing of services to India/ by Shiri Gandhi

by Gandhi, Shiri.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.64:681.3(540) GAN-S.

Study of technology innovation factors and patent activity in Indian industry/ Manisha Shridhar

by Shridhar, Manisha.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2007Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 001.894:338.45(540) SHR-S.

Environmental responsibility and its correlates: a select study of textile industry in India

by Dash, Sudhi Ranjan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2007Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 628.5:677(540) DAS-E.

Internal environment for corporate entrepreneurship: a study of select organizations/ by Broto Rauth

by Rauth, Broto.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2006Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658:005.51 RAU-I.

Study of effectiveness and change management dimensions of e-governance/ by Prabhat kumar

by Prabhat Kumar.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2005Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 654.024:35 PRA-S.

Excellence in management education: a study of management institutions in India- select dimensions/ by Harish Chaudhry

by Chaudhry, Harish.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2007Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658 CHA-E.

Study on select strategic issues in value chain management of manufacturing sector/ by R Mohammed Ilyas

by Ilyas, R Mohammed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: IIT Delhi, Department of Management Studies, 2008Online access: Click here to access online Availability: Items available for reference: Indian Institute of Technology Delhi - Central Library Not for loan (1) Call number: TH 658.562 ILY-S.

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